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Your support inbox is getting flooded with messages faster than you can reply. (“I’ll thank them for waiting…as soon as I catch up.”)

Whether it’s pricing questions or tech hiccups, your customers need support 24/7—and your team’s still stuck answering one email at a time.

If only you could train an AI assistant to handle all your support emails around the clock, without sacrificing your brand voice.

Meet airfive.

TL;DR

Automate customer support emails with AI replies trained to respond accurately and on brand
Send targeted emails to specific cohorts like new, active, or at-risk customers

At-a-glance

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Features

Allows Existing Accounts

Overview

Airfive is an AI assistant that automates your customer support emails, so you can focus on growth and innovation.

Send AI replies automatically

Don’t let customer support emails slow you down! With airfive, you’ll be able to reply to all your customers on autopilot.

  • Set up automated replies for common questions to guarantee rapid response times
  • Let AI categorize emails based on content and urgency, minimizing constant oversight
  • Track performance, identify trends, and improve service quality using the analytics dashboard
Send AI replies to customers and scale your support operations overnight.

Manage every email account in one inbox

You can see all your support emails in one place—your Unibox. Just click on any message, and airfive will instantly start writing a reply.

  • Connect unlimited email accounts from Gmail, Outlook, or any SMTP-based email provider
  • View and reply to emails yourself to address sensitive or complicated questions
  • Assign or collaborate on support emails with your team
Connect all your email accounts to manage every support request from one inbox.

Target specific customer cohorts

Plus, you can use airfive’s mail merge feature to send outreach or updates to different customer cohorts in a few clicks.

  • Create any kind of campaign, like a welcome campaign for new customers
  • Write your message or let the AI help you draft it
  • Set your sending schedule and you’re good to go
Send targeted emails to specific cohorts, like new or returning customers.

Train your AI assistant

Best of all, you can share resources to train the AI on your tone and style, guaranteeing five-star customer service that’s always on brand.

  • Paste your OpenAI key and upload documents, FAQs, or saved replies
  • Add your company name and specify how you’d like emails to be signed
  • Fine-tune how the AI handles new kinds of questions
Train the AI to respond to customers accurately and in your brand voice.

Don’t waste time drowning in customer support emails! With airfive, you’ll get an AI assistant that responds instantly using your help docs and past replies.

Reply to customers on autopilot.

Get lifetime access to airfive today!

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